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A simple way to help manage your health condition 

Please call your program care team at 1-800-948-2497, available Monday – Friday 8 AM to 6 PM ET. If you have an urgent medical need, call your doctor or 911 right away.

We’re here to help make handling your health condition easier

Our program care team helps you:

  • Know more about your health with real-time feedback and information
  • Understand how symptoms can be handled
  • Support your mood and health
  • Get support you need, like financial resources, support groups and ride programs
  • Work through health care system and benefits


Connect with your health–anytime, anywhere

Managing your health just got easier. With the Health Optimizer™ app, you get tips and advice along your heath journey, when you need them. This app can help you manage your condition, connect with your program nurse, and help you track and report symptoms.

Imagine a personal health coach on any smartphone – at no cost to you.

How do I get started?

Your health is unique to you. So we’re happy to offer health tools and support designed just for you. It’s part of your health benefits – at no added cost to you.

  • Download the app and create a profile. Enter your name exactly as your employer or health plan would have on file.
  • Learn how to set yourself up for success.

Once logged in, you can:

  • Send secure messages to your program care team 24/7
  • Track your symptoms
  • Get 24/7 digital coaching in between your program nurse calls and doctor visits
  • View, track and update your meds
Great resources for healthy living

Why Health Optimizer

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Manage your total health

Track symptoms and get 24/7 feedback about your complex conditions. You can also keep track of screenings and vaccines.
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Notification card screen with an image of a senior woman talking to a young doctor with an iPad. - Glad You're Checking - Thank you for tracking your MRI.
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Did you take your bedtime meds? Record them now! message card
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Keep track of your medications

Easily add your medications. You can also securely add them from your pharmacy. Set up app reminders so you never miss a dose.
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Sync devices and stay connected

Track your health all in one place. Connect with over 400 smart devices like fitness trackers and health monitors.
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Device Connected! notification card
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Health 101 Notification Card - Learn what to eat, your BP targets, and more.
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Understand how food affects your body

Build a weekly food plan. There are over 400 recipes. You can search the menus of nearby restaurants. Snap a photo of your food to get its nutrition information.
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Track fitness and sleep

Learn how sleep and exercise affect you. Tackle sleep issues and find new ways to stay fit.
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Bed Time - Mar 10, Thu 9:00 PM notification card
Did You Know? Notification Card - The mood and behavior impacts of Multiple Sclerosis
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Build knowledge

Find resources to help you learn more about your conditions and overall health.
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Help your program care team give better care

Share health data with your program nurse during and between visits.
Woman shaking a doctor's hand in a waiting room while sitting next to a child
Track it! Notification card for new or worsening Multiple Sclerosis (MS) symptoms

Download Health Optimizer


1. Search for “Health Optimizer ” in Google Play or the App Store and download

Or scan the code with your smartphone camera.

2. In the app, select “Sign Up” and enter your access code. If you don’t have an access code, enter your name exactly as your employer or health plan would have on file.

Please call your program care team at 1-800-948-2497, available Monday – Friday 8 AM to 6 PM ET. If you have an urgent medical need, call your doctor or 911 right away.

Quick tips

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Add Medications

Add medications from your pharmacy or doctor’s website — or add by hand.

Go to: More > Medications > Import Medications
Or go to: More > Medications > Create/Update Medication List

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Connect Devices

Every health journey begins with a single step. Once devices are synced, you can immediately uploaded to the Logbook

Go to: More > Connections & Devices > Health and Fitness Trackers
Or go to: More > Connections & Devices > Blood Pressure Monitor

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Share Progress

Send your SMART Visit Report® to keep the program care team updated on your health. They can support you between visits.

Go to: More > Health Information > SMART Visit Report. Add doctor’s name and contact information
Schedule a report to be sent every 30 days.

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Adjust Settings

Update your settings to sync with your daily schedule, language, and preferences.

Go to: More > Settings > My Daily Schedule
Go to: More > Settings > My Preferences > Language
Go to: More > Settings > My Preferences > Marketing Emails and Product Emails