Meet BlueStar®. BlueStar is more than an app. It’s an easy-to-use, digital health platform that can help you manage your diabetes and make better decisions about your health — while strengthening connections to care teams. NYC Health & Hospitals has partnered with Welldoc to offer you BlueStar, at no additional cost to you.
Imagine — a personal diabetes coach on any smartphone or computer.
WHY BLUESTAR?
Diabetes care - anytime, anywhere
Sync devices and stay connected
By connecting with 400+ smart devices, including fitness trackers and blood glucose meters, track the most important vital signs — and gain access to all health metrics in one place.
Make better health decisions
Get real-time, personalized feedback, digital coaching, insights and education to better understand and self-manage health every day.
Help the care team deliver better care
Securely share health data and insights with the care team — guiding important discussions and decisions, both during -and between- visits.
Understand how diet affects health
Learn how different foods influence the mind and body. Simply snap a picture of a meal and get nutrition information, or explore Meal Planner and Restaurant Helper.
Use smart medication reminders
Easily input medications, or securely import them from the pharmacy. Use reminders to keep track of all medications — so that a dose is never missed.
Track fitness & troubleshoot sleep
Understand how sleep and exercise affect you. Problem-solve sleep issues and find new fitness motivation.
Download BlueStar Diabetes
ON SMARTPHONE OR TABLET
Search for “BlueStar Diabetes” in Google Play or the App Store and download.
Or scan the code with your smartphone camera.
In the app, select “Sign Up” and enter the access code.
Call Customer Care at 1-888-611-4794, available Monday – Friday, 8 AM to 6 PM (ET)
Quick tips
ADD MEDICATIONS
Personalize the experience. Automatically import medications from pharmacy or patient portal — or import by hand.
Go to: More > Medications > Import Medications Or go to: More > Medications > Create/Update Medication List
CONNECT DEVICES
Every health journey begins with a single step. Once devices are synced, data can be immediately uploaded to the Logbook.
Go to: More > Connections & Devices > Glucose Meter Or go to: More > Connections & Devices > Health and Fitness Trackers
SHARE PROGRESS
Great care requires great communication. Send SMART Visit Report™ to keep care team updated on progress and to get support between office visits.
Go to: More > Health Information > SMART Visit Report. Add doctor’s name and contact information
Schedule a report to be sent every 30 days.
ADJUST SETTINGS
Customize the experience. Modify settings and ensure that BlueStar is synced to daily schedule, language, and email preferences.
Go to: More > Settings > My Daily Schedule
Or go to: More > Settings > My Preferences > Language
Or go to: More > Settings > My Preferences > Marketing Emails and Product Emails
BlueStar® is indicated for use by healthcare providers (HCPs) and their patients – aged 18 years and older – who have type 1 or type 2 diabetes. BlueStar is intended to provide secure capture, storage, and transmission of glucose data as well as information to aid in diabetes self-management. BlueStar analyzes and reports glucose test results and supports medication adherence. In addition, BlueStar provides coaching messages (motivational, behavioral, and educational) based on real-time glucose values and trends. It includes software intended for use on mobile phones or personal computers in the home or in professional healthcare settings. The software also allows for entry of other diabetes- related healthcare information and provides educational information.
The following BlueStar insulin management features are for prescription use only:
For bolus insulin users with type 1 or type 2 diabetes, BlueStar includes an insulin dose calculator* to allow patients to use their prescribed regimen to calculate a dose of bolus insulin for a given amount of carbohydrates and/or glucose value. The glucose value may come from a blood glucose meter (BGM) or a continuous glucose monitor (CGM).
For basal insulin users with type 2 diabetes who use BGM, BlueStar includes an Insulin Adjustment Program (IAP) which calculates appropriate long-acting basal insulin doses for titrating insulin levels based on configuration by a healthcare provider. The healthcare provider must activate the IAP and configure it with patient-specific parameters.
BlueStar is not intended to replace the care provided by a licensed healthcare professional, including prescriptions, diagnosis, or treatment.
*Insulin Dose Calculator may also be referred to as Insulin Calculator
The privacy and security of your personal information is very important to us. We protect it in accordance with the Health Insurance Portability and Accountability Act.
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